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Linden House Surgery: 01372 375666
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Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)

This account shows you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

We do not take repeat prescription requests over the phone or email.

Repeat dispensing

We are now able to batch prescribe medication for those patients who are on long term medication. This means a six or twelve month supply of medication can be sent to the pharmacy and you don’t need to visit the surgery or request the medication online every time you need more. Your GP will continue to review you every year and update your medicines.

Collecting your prescription

You can usually collect your prescription from the pharmacy 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone us after 10am

Medication reviews

If you take medicine regularly, you should check it is right at least once a year. This is called a ‘medication review’. You should also arrange a review if you’re experiencing side effects from your medication.

To request a medication review, complete our online form or contact us.

Find out about prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Date published: 21st September, 2023
Date last updated: 12th November, 2025